Reservation management for Nevermind PM is one of the most critical factors in the success of a short-term rental property. We take full responsibility for this process, ensuring that each reservation is completed smoothly and efficiently.
How we manage your reservations:
1. Calendar monitoring and synchronization
• We update and synchronize calendars in real time across all platforms (Airbnb, Booking.com, Vrbo, etc.).
2. Request and reservation management
• We respond promptly to reservation requests, improving the position of your listing on the platforms.
• We confirm reservations and provide detailed information to guests.
3. Guest communication
• We provide 24/7 support in case of questions or problems, ensuring a positive experience for the guest.
• After departure, we ask for reviews and feedback, maintaining a high rating on the platforms.
4. Cancellation policy and change management
• We manage cancellations and changes to reservations, implementing appropriate refund policies.
• We suggest alternative dates or re-promote canceled dates to reduce revenue losses.
5. Data analysis and strategy optimization
• We monitor booking data, occupancy trends, and guest behavior.
• We adjust the management strategy based on performance and market conditions.
The result:
With proper reservation management, your property achieves:
✔ Higher occupancy and fewer empty days.
✔ Higher revenue through dynamic pricing.
✔ Better guest experience, leading to positive reviews and higher ratings.
✔ Automatic and smooth operation, without stress for the owner.
